Cancellation & Refund Policy

Last updated: April 6, 2026

Safari Africa offers three cancellation policy tiers. The applicable policy is set by each tour operator and clearly displayed on the package page before you book. The refund amount is calculated based on when you cancel relative to the departure date.

🟢 Flexible

Best value

When	Refund
48+ hrs before	100%
Within 48 hrs	0%

🟡 Moderate

When	Refund
7+ days before	50%
Within 7 days	0%

🔴 Strict

When	Refund
14+ days before	25%
Within 14 days	0%

Payment Method	Refund Timeline
Credit / Debit Card	5–10 business days
Mobile Money	24–48 hours
Bank Transfer	3–5 business days

Note: The platform commission is not refundable.

Cancellation & Refund Policy

How Refunds Are Processed

How to Cancel a Booking

Operator Cancellations

Exceptional Circumstances

Disputes